| Title: | The Visible Ops Handbook |
| Implementing ITIL in 4 Practical and Auditable Steps | |
| Author(s): | Gene Kim|George Spafford|Kevin Behr |
| Publisher: | Information Technology Process Inst |
| Format: | ebook |
| Categories: | non-fiction, cio, |
| Tags: | |
| Language: | en |
| Status: | Read |
| Read: | 2016 |